Office Assistant – Travel Office

Job Title: Office Assistant – Travel Office
Overview
We are seeking an organized, friendly, and dependable Office Assistant to support daily operations in a fast-paced travel office. This role is ideal for someone who enjoys working behind the scenes, supporting travel advisors, and delivering excellent client experiences.
Key Responsibilities

• Greet clients and visitors; provide a welcoming office experience
• Answer and route phone calls, emails, and general travel inquiries
• Support travel advisors with administrative tasks and documentation
• Assist with appointment scheduling and calendar coordination
• Organize client files, invoices, and travel documents
• Maintain office supplies and assist with vendor visits, trainings, and events
• Help prepare materials for promotions, Lunch & Learns, and team meetings
• Support special projects as needed

• Strong organizational and time-management skills
• Excellent verbal and written communication
• Customer service–focused with a friendly, professional demeanor
• Attention to detail and accuracy
• Ability to multitask and prioritize in a busy office
• intermediate to advanced computer proficiency (Microsoft Office Suite, Spreadsheets / Zoom)
• Ability to work independently and as part of a team

• High school diploma or equivalent (Associate’s degree a plus)
• Previous office, customer service, or travel experience preferred
• Strong organizational and multitasking skills
• Comfortable with Microsoft Office
• Professional communication and customer-focused mindset
• Interest in travel is a plus (no travel industry experience required)

• Collaborative, team-oriented work environment
• Exposure to the travel industry and vendor partners
• Opportunities to learn and grow within the company
• Holiday and Sick Pay (full-time employees) 
• Paid Vacation (available after one year of employment)
• Volunteered Familiarization Trip (available after one year of employment)

• Full-time (Monday 10-6 (rotated), Tuesday-Friday 9-5, Saturdays are rotated 9-2)  
• On-site
• Cary, IL